• SECRET 1978 SHACK SAUCE

  • TWICE-FRIED WAFFLE FRIES

  • FREE DELIVERY ON 1ST CRAVE ORDER CODE: SNACKFIRST

  • FRESH BATCHES GRIDDLED NON-STOP

  • 100% SMASHED ANGUS BEEF

LEGAL PROTOCOLS & DATA PRIVACY // REVISED OCT 2024

LEGAL PROTOCOLS & DATA PRIVACY

// REVISED OCT 2024

WE PROTECT YOUR DATA LIKE OUR SECRET SMACK RECIPE.

Straight-up, no-nonsense privacy. We run high-heat smash griddles, not data broker rings. Here is the raw receipt of what gets logged, why it matters, and how you stay 100% in control.

LAST UPDATED: OCTOBER 24, 2024

CALIFORNIA CCPA & GDPR COMPLIANT

SECURITY: V3.4 LOCKED

01

THE PAYLOAD RECEIPT

WHAT WE COLLECT

THE ESSENTIALS NEEDED

Delivery Points & Pickup Codes

Precise GPS or street addresses and pickup locker IDs so your double-patty arrives piping hot.

Ping Mobile Contacts

Real-time SMS alerts so your waffle fries never sit under heat lamps waiting for you.

Allergen & Spice Profiles

Custom dietary flags (peanut oil sensitivities, gluten levels, reaper sauce preferences).

WHAT WE NEVER TOUCH

Raw Payment Details

PCI-DSS Level 1 tokenized processing. We never store raw 16-digit card numbers or CVVs on our servers.

Biometric Scans

No face geometry, no store surveillance facial profiling, no biometric tracking kiosks.

Ad Brokering

We will never sell, rent, or auction your phone number or late-night craving logs to sketchy ad platforms.

02

GRILL-TO-BAG FLOW

HOW CRAVE DATA MOVES

STEP 01

SEARING IN

When you build your tray, order parameters route through 256-bit AES encrypted channels straight to the kitchen ticket queue.

STEP 02

BAG & PING

Telemetry tracks prep timing. Carrier runners only receive the masked drop address and order pickup digits. Nothing more.

STEP 03

PURGE CYCLE

Courier routing coordinates are flushed within 48 hours of handoff. Historical invoices retain only required tax metadata.

03

ZERO-SPAM PLEDGE

SECRET DROP SMS & COMMS

4x

MONTHLY DROP LIMIT STRICTLY ENFORCED

GUARANTEED CAP

We send messages only when real kitchen action goes down: secret weekend burger drops, flash discount codes, or late-night kitchen alerts.

We never ping past 10:00 PM local time unless you hold an active pickup slip.

IMMEDIATE OPT-OUT COMMAND:

TEXT 'STOP' TO 79225

04

DIGITAL SEASONING

COOKIES & TELEMETRY

REQUIRED

CART TOKENS

Local session storage keeping your double-smash tray populated while you flip between sides and shake selections.

ANALYTICS

GRILL SPEED METRICS

Anonymized load indicators tracking app speed, checkout latency, and network performance under heavy lunchtime traffic.

OPTIONAL

PROMO ATTRIBUTION

Tracks whether you arrived via a social drop link or food festival promo sticker to credit the correct promo deal.

05

EMPOWERED DINERS

YOUR CCPA & GDPR RIGHTS

RIGHT OF ACCESS

Request an export of all recorded orders, account details, and interaction logs on file within 30 calendar days.

OBLIVION PURGE

Command complete erasure of your buyer profile, saved locations, telephone logs, and diner loyalty profile.

OPT-OUT OF PROFILING

Disable individualized deal suggestions, automated favorite repurchasing reminders, and marketing tracking tags.

DATA PORTABILITY

Receive your verified transaction history delivered as an open JSON or CSV archive for seamless mobility.

06

RAPID ACTION CONSOLE

PRIVACY REQUEST TERMINAL

Initiate an official CCPA / GDPR legal action. Requests are cryptographically stamped and answered within 72 business hours.

NEED IMMEDIATE COUNSEL?

Reach our Data Protection Officer directly:

PRIVACY@STACKSNACK.COM

1-800-555-SNACK (EXT. 402)

Crave Craft

High-heat smash patties, crispy loaded snacks, and cold crafted sips delivered with street-speed velocity.

GET SECRET MENU DROPS

FLAGSHIP SHACK

OPEN NOW

442 S. Sunset Boulevard, DTLA

Mon - Sun: 11:00 AM - 2:00 AM Late Night

View All 18 Locations

CONNECT:

© 2026 Crave Craft HOSPITALITY GROUP.

Crave Craft

High-heat smash patties, crispy loaded snacks, and cold crafted sips delivered with street-speed velocity.

GET SECRET MENU DROPS

FLAGSHIP SHACK

OPEN NOW

442 S. Sunset Boulevard, DTLA

Mon - Sun: 11:00 AM - 2:00 AM Late Night

View All 18 Locations

CONNECT:

© 2026 Crave Craft HOSPITALITY GROUP.

Crave Craft

High-heat smash patties, crispy loaded snacks, and cold crafted sips delivered with street-speed velocity.

GET SECRET MENU DROPS

FLAGSHIP SHACK

OPEN NOW

442 S. Sunset Boulevard, DTLA

Mon - Sun: 11:00 AM - 2:00 AM Late Night

View All 18 Locations

CONNECT:

© 2026 Crave Craft HOSPITALITY GROUP.

Crave Craft

High-heat smash patties, crispy loaded snacks, and cold crafted sips delivered with street-speed velocity.

GET SECRET MENU DROPS

FLAGSHIP SHACK

OPEN NOW

442 S. Sunset Boulevard, DTLA

Mon - Sun: 11:00 AM - 2:00 AM Late Night

View All 18 Locations

CONNECT:

© 2026 Crave Craft HOSPITALITY GROUP.

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