GOT BEEF? WE LISTEN • 24/7 SHACK SUPPORT

HIT UP

THE SHACK.

Catering inquiries, feedback on your last order, media requests, or just craving

love. Drop us a line below or smash that live hotline.

Catering inquiries, feedback on your last order, media requests, or just craving love. Drop us a line below or smash that live hotline.

LIVE STAFF ON GRIDDLES

AVERAGE RESPONSE: < 4 MINS

100% SMASHED SATISFACTION

CORK & BRICK GUERRILLA WALL

PIN YOUR GRIEVANCE OR LOVE ON THE

STICKER WALL

PIN YOUR GRIEVANCE OR
LOVE ON THE STICKER WALL

Real polaroids snapped at the fryer hatch, receipt stubs, customer

graffiti, and pinned notes left taped to the booth door.

Real polaroids snapped at the fryer hatch, receipt stubs, customer graffiti, and pinned notes left taped to the booth door.

SHIFT 02: 1:44 AM

"MORE CARAMELIZED ONIONS OR WE RIOT!!"

— TAPED BY SKID ROW CREW #7

STAMPED: RESOLVED IN 4 MINS

MISSING WAFFLE FRY REPLACEMENT

"Driver ate my waffle crunchies on 6th & Spring. Manager Carlos dropped a fresh double box via electric scooter inside 8 mins + gave me free pie tokens."

TICKET #8942-X

★ 5/5 SAVED

CRAVE GANG DTLA

"BEST POST-SHOW SMASH

BURGER EVER IN LA"

— SLAPPED BY MIA & THE ECHO PARK TRIO

PUBLIC DISPATCH

DON'T SLEEP ON THE JALAPEÑO BACON JAM

If our flattop runs out before 1:00 AM, yell

into the alley intercom. We restock fresh pans immediately.

ALLEYWAY NOTICE 1978

OFFICIAL STAMP

ACTIVE TICKET LINE

ORDER HELP & MISSING

ITEMS

Order cold? Driver missing waffle fries? Ping the shift commander

directly via the live Shack SMS dispatch desk.

PRIORITY TEXT LINE

+1 (888) SMASH-NOW

20 - 500+ CRAVERS

CATERING & POP-UP TRUCKS

Lock in a double-griddle mobile trailer or giant hot-box delivery

packs for sets, agency parties, and weddings.

Lock in a double-griddle mobile trailer or giant hot-box delivery packs for sets, agency parties, and weddings.

48H NOTICE

CUSTOM BUNDLES

BOOK CATERING DESK

FLAGSHIP SHACK

DTLA 001

442 S. SUNSET BOULEVARD, DTLA

Mon - Sun: 11:00 AM - 2:00 AM Late Night Smashing Direct Pick-Up Deck Phone: (213) 555-CRAVE

GET DIRECTIONS

MEDIA, MERCH & COLLABS

colab@stacknsnack.com

TRANSMISSION PORTAL

TRANSMIT TO DISPATCH

GRIDDLE ONLINE

CLEAR ANSWERS FAST

COMMON CRAVE QUESTIONS

Got a burning query about patties, oils, or

reserving the trailer? Peek below.

Got a burning query about patties, oils, or reserving the trailer? Peek below.

CAN I CUSTOMIZE BURGER TOPPINGS ONLINE?

100% yes. During digital checkout, you can remove grilled onions, swap for jalapeño jam, add double sharp cheddar, or ask for extra side dips of Smack Sauce.

DO YOU CATER WEDDINGS AND LATE-NIGHT FESTIVALS?

Our custom high-capacity food truck trailers roll out for private weddings, shoot sets, and festival after-parties with packages starting at 50 heads.

ARE YOUR FRIES GLUTEN-FREE AND PEANUT-SAFE?

Our waffle fries are 100% peanut-oil free (we fry exclusively in non-GMO beef tallow and high-smoke sunflower blend in dedicated fry bays). Gluten-sensitive buns are available.

HOW DOES PICKUP TIMING WORK FOR COMBO PACKS?

Pre-orders are hot-held in our heated pick-up lockers. You’ll receive an SMS code the exact second your double stacks exit the flattop griddle.

STALK THE FEED

Follow for secret menu drop alerts, late night pop-ups, and griddle ASMR.

@CraveCraft

TIKTOK GRIDS

SPOTIFY KITCHEN MIX